Printer Says Paper Jam When There Is None Brother. What do i do when my brother printer says paper jam but there is none? If you try to use too thick of paper, or someone forces paper down into the printer, they can bend the plastic arm off to the side.
Any time your printer halts because of a paper jam, check the tray that holds the paper. Turn the unit around and check if there are any paper jams there. The paper is jammed in the machine.